---
title: "Privacy, retention and deleting projects"
description: "See how long source media, previews and exports remain available and how deletion works."
url: https://help.clipsubtitles.com/en/articles/9-privacy-retention-and-deleting-projects
collection: "Workspace, credits and privacy"
updated: 2026-09-02
language: en
---

# Privacy, retention and deleting projects

See how long source media, previews and exports remain available and how deletion works.

### Privacy, retention and deleting projects

ClipSubtitles keeps private media only for a bounded period by default.

### Default retention

-   Source video or audio: 30 days
    
-   Final exports: 7 days
    
-   Preview exports: 24 hours
    
-   Upload target: 1 hour
    
-   Signed playback and download URLs: 15 minutes
    
-   Open render quotes: 15 minutes
    

Workspace owners can set source retention from 1 to 365 days and final-export retention from 1 to 90 days in **Settings**. The expiry shown beside a file is the authoritative date for that object.

Transcript and project metadata can remain after source media expires. This lets you continue editing captions and create text subtitle files. A new video render needs its source media, so upload the source again if it has expired.

### Delete a project

Deleting a project cancels its active work and removes the source and export objects immediately. Project metadata is soft-deleted for audit consistency. Deletion cannot be reversed through the product UI.

For an account-level access or deletion request, contact `support@clipsubtitles.com` from the workspace email and describe the scope. Do not send identity documents or credentials unless a human support agent gives a verified, necessary and secure route.

### Safe logs and links

ClipSubtitles keeps transcript text out of operational logs. Signed download links are temporary private capabilities. Do not publish or store them as permanent links.