ClipSubtitles uses credits for final video rendering. The exact total depends on the output type, billable duration, resolution and quality.
In the current released service:
a standard 1080p captioned MP4 is 10 credits per billable video minute;
a standard 1080p transparent overlay is 8 credits per billable video minute;
SRT and VTT add no credit cost;
high quality multiplies the relevant video-output cost by 1.5; and
a paid render has a two-credit minimum.
Previewing, editing and subtitle-file exports do not consume render credits.
Quote: ClipSubtitles shows an immutable total for the current project version and output settings. No credits are reserved.
Approve: you approve the displayed quote. The credits are reserved while the render runs.
Success: the reserved amount is charged once.
Failure or cancellation: the reservation is released.
If you change the project or settings, request a new quote.
Public checkout is not enabled in the current released service. If you need more credits, contact [email protected]. Kai must not promise a purchase, refund or manual credit adjustment.
Send support:
the workspace email;
the approximate time and timezone;
the expected and actual credit balance;
the affected project, quote, task or non-secret receipt identifier; and
any visible errorRef.
Do not send full card details, passwords, one-time codes, API keys, access tokens or private download links. Billing, refunds and credit adjustments always receive human review.
